Terms and Conditions for Hugnapo

Effective Date: November 28, 2024

Welcome to Hugnapo! By accessing and using our website at https://hugnapo.com, you agree to comply with and be bound by the following terms and conditions. Please read these carefully. If you do not agree with any part of these terms, you must not use our website or services.

1. Acceptance of Terms

By accessing or using the Hugnapo website, you acknowledge that you have read, understood, and agree to these terms and conditions. These terms apply to all users of the site, including, but not limited to, browsers, customers, merchants, and content contributors.

2. Use of the Website

  • Eligibility: You must be at least 18 years old to use our website and make a purchase. By using our website, you represent that you are at least 18 years old or have the consent of a parent or guardian.
  • User Account: You may need to create an account to purchase items or access certain features of the website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Uses: You may not use our website for any illegal or unauthorized purposes, including but not limited to infringing on intellectual property rights, uploading malicious content, or engaging in spamming or phishing activities.

3. Product Information

  • Product Descriptions: We strive to provide accurate and up-to-date product descriptions, including pricing, availability, and specifications. However, we do not warrant that product descriptions, prices, or other content on the website are error-free.
  • Pricing: Prices are displayed in U.S. dollars and may be subject to change. Sales tax and shipping costs may apply and are calculated during checkout.
  • Availability: Products are subject to availability. In the event that a product is out of stock, we will notify you and may offer alternatives or issue a refund.

4. Orders and Payment

  • Order Acceptance: When you place an order with us, you will receive an order confirmation email. This email is a confirmation of your order request but does not signify acceptance. Your order will only be accepted once your payment is processed and the items are shipped.
  • Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and Apple Pay. All payments are processed securely via an encrypted connection.
  • Order Cancellation: If you wish to cancel your order, please contact us immediately. Once the order is processed or shipped, cancellation may not be possible.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-2 business days. Shipping timeframes will vary depending on the shipping method selected during checkout.
  • Shipping Costs: Shipping costs will be calculated at checkout based on the delivery method and destination.
  • International Shipping: We offer international shipping, and customers are responsible for any customs duties or taxes that may apply.

6. Returns and Exchanges

  • Return Period: You have 30 days from the date of delivery to return unused, unwashed, and resalable items. For more details, refer to our Return and Exchange Policy.
  • Exchanges: We offer exchanges for items that are in new, unused condition. Contact our customer service team to begin the exchange process.
  • Non-returnable Items: Customized or personalized items cannot be returned or exchanged.

7. Refunds

  • Refund Process: Once we receive and inspect your returned items, we will process your refund. The refund will be issued to the original payment method. Please allow 5-7 business days for the refund to be processed.
  • Non-refundable Fees: Shipping fees and international customs duties or taxes are non-refundable.

8. Privacy and Security

We value your privacy and ensure the security of your personal information. For more details, please refer to our Privacy Policy.

9. Intellectual Property

  • Ownership: All content, including images, logos, text, and other materials on the Hugnapo website, is the property of Hugnapo or its licensors and is protected by copyright and intellectual property laws.
  • Usage Restrictions: You may not use, copy, or distribute any content from our website without our express written consent.

10. Limitation of Liability

  • No Liability for Losses: To the fullest extent permitted by law, Hugnapo is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or products purchased from us.
  • Product Warranty: We provide no warranties other than those expressly stated in our return policy. We are not liable for any damages caused by the use of our products.

11. Modifications to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically.

12. Governing Law

These terms and conditions are governed by the laws of the state of California, United States. Any disputes related to these terms shall be resolved in the courts of Mountain View, California.

13. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Hugnapo
3024 Hartway Street,
Mountain View, California, United States
Phone: 605-853-5972
Email: [email protected]
Website: https://hugnapo.com

By using our website, you agree to these Terms and Conditions. Thank you for choosing Hugnapo!